Inspiration


Quotes from the Masters
On Customer Service/Satisfaction

"One customer, well taken care of, could be more valuable than $10,000 worth of advertising." -– Jim Rohn

"Send everyone you meet today a thank you note!" –- Tom Hopkins  

"If your job is customer satisfaction, your real job title is Problem-Solver." -– Brian Tracy

"If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune." -- Jim Rohn  

"It is not your customer's job to remember you, it is your obligation and responsibility to make sure they don't have the chance to forget you." -- Patricia Fripp  

"Always strive to provide service above and beyond what the average salesperson would give.  It will help you build long-term relationships, trust, and referral business." -– Tom Hopkins  

"Your company's most valuable asset is how it is known to it's customers." -– Brian Tracy 

"If you lose a customer you lose two ways, one you don't get the money, secondly your competitors do." -– Patricia Fripp  

"In the sales profession the real work begins after the sale is made." -- Brian Tracy

"The only certain means is to render more and better service than is expected of you, no matter what your task may be." -- Og Mandino

"How do you deserve a fortune? Render fortunes of service." -– Jim Rohn  

"Customers want quality, value, speed, convenience, choice and to be appreciated." -– Patricia Fripp  

"Offer your customers a long-term relationship, then do everything possible to build and maintain it." -– Brian Tracy


Provided courtesy of  Jim Rohn International

Contact Us

Disclosure

"Securities offered through Securities America, Inc., Member FINRA/SIPC. John Pershing, Registered Representative. This site is published for residents of the United States and is for informational purposes only and does not constitute an offer to sell or a solicitation of an offer to buy any security or product that may be referenced herein.  Persons mentioned on this website may only offer services and transact business and/or respond to inquiries in states or jurisdictions in which they have been properly registered or are exempt from registration.  Not all products and services referenced on this site are available in every state, jurisdiction or from every person listed. 

FINRA is located at www.finra.org. SIPC is located at www.sipc.org.