Inspiration


Quotes from the Masters
On Customer Service/Satisfaction

"One customer, well taken care of, could be more valuable than $10,000 worth of advertising." -– Jim Rohn

"Send everyone you meet today a thank you note!" –- Tom Hopkins  

"If your job is customer satisfaction, your real job title is Problem-Solver." -– Brian Tracy

"If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune." -- Jim Rohn  

"It is not your customer's job to remember you, it is your obligation and responsibility to make sure they don't have the chance to forget you." -- Patricia Fripp  

"Always strive to provide service above and beyond what the average salesperson would give.  It will help you build long-term relationships, trust, and referral business." -– Tom Hopkins  

"Your company's most valuable asset is how it is known to it's customers." -– Brian Tracy 

"If you lose a customer you lose two ways, one you don't get the money, secondly your competitors do." -– Patricia Fripp  

"In the sales profession the real work begins after the sale is made." -- Brian Tracy

"The only certain means is to render more and better service than is expected of you, no matter what your task may be." -- Og Mandino

"How do you deserve a fortune? Render fortunes of service." -– Jim Rohn  

"Customers want quality, value, speed, convenience, choice and to be appreciated." -– Patricia Fripp  

"Offer your customers a long-term relationship, then do everything possible to build and maintain it." -– Brian Tracy


Provided courtesy of  Jim Rohn International

Contact Us

  • Address: 12625 Olive Blvd Suite 210 Suite 210, St Louis , MO 63141

  • Phone: Cell: (314) 249-3608

  • Email: kcjconsults@wf-mg.com

Disclosure

A Certified Minority & Women Owned Business Enterprise (MBE/WBE)

Securities offered through Williamson  Financial Management Group @ Cambridge Research Investment FINRA/SIPC. Kathy Conley-Jones Consults,LLC, Williamson Group and Cambridge Research Investors are separate and unrelated companies.

FINRA is located at www.finra.org.