"Does
he or she know you, like you, and trust you? Does
he want to see you succeed? Does she want to help
you find new business? If so, then you have yourself
a 'Personal Walking Ambassador.'" -–
Bob Burg
"Call
people back immediately. One of the biggest challenges
most salespeople have is that they don't want to pick
up messages and call people back. Return calls now. It's
the only way you can build up a solid clientele." -– Tom
Hopkins
"If
you roll out the red carpet for a billionaire, they won't
even notice it. If you roll out the red carpet for
a millionaire, they expect it. If you roll out the
red carpet for a thousandaire, they appreciate it.
If you roll out the red carpet for a hundredaire, they
tell everybody they know." -–
Patricia Fripp
"Keep
every promise made. To make the sale, some salespeople
will promise everything. And then they don't do
what they promised. You'll never get a referral that way.
Under-promise so you can over-deliver. That's how you
'wow' them and keep them happy." -– Tom
Hopkins
"Don't
concentrate on making a lot of money, but rather on becoming
the type of person people want to do business with." -–
Patricia Fripp
"Excellent
service is not what you believe it to be, it's what your
customer perceives it to be. And tells others." -- Jeffrey
Gitomer
"To
become a champion salesperson, you should set a goal to
become someone people will not hesitate to recommend.
Become someone people seek out as an expert in your field."
-– Tom Hopkins
"It
is not who you know, but who wants to know you." -– Patricia
Fripp |