"I
think the one lesson I have learned is that there is no
substitute for paying attention." --
Diane Sawyer
"We
should quietly hear both sides." -- Johann
Wolfgang von Goethe
"The
human body has two ears and one mouth. To be good at persuading
or selling, you must learn to use those natural devices
in proportion. Listen twice as much as you talk and you'll
succeed in persuading others nearly every time." -– Tom
Hopkins
"Be
a great listener. Ask questions and listen intently
to the answers." -–
Brian Tracy
"A
professional knows when his or her most effective presentation
is not to give one. Do you have clients who are having
a bad day? Don't try to sell to them. Do try to listen
to them and earn their trust." -–
Tom Hopkins
"Hear
your customer out completely, no matter how many times
you've heard the same things before." -– Brian
Tracy
"Set
up the listening. Prepare who you are talking to for what
you want them to hear. Get people to listen as a possibility
rather than a problem." -– Mal
Pancoast
"Many
people may listen, but few people actually hear." -- Harvey
Mackay
"Seek
first to understand, then to be understood." --
Stephen Covey
"It
seems rather incongruous that in a society of super sophisticated
communication, we often suffer from a shortage of listeners."
-- Erma Bombeck
"Most
of us tend to suffer from 'agenda anxiety', the feeling
that what we want to say to others is more important than
what we think they might want to say to us." -– Nido
Qubein
"Why
is it so difficult to realize that others are more likely
to listen to us if first we listen to them."-– John
Wooden
"The
right to be heard does not automatically include the right
to be taken seriously."-– Hubert
Humphrey
"If
you wish to appear agreeable in society, you must consent
to be taught many things which you already know."-–
Johann Caspar Lavater
"Attentive
listening to others lets them know that you love them
and builds trust, the foundation of a loving relationship."-–
Brian Tracy
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