Fight
the rules? Who doesn't? But sales rules are different.
You must embrace them -- and adapt them to your personality
and style in order to achieve your sales goals.
Welcome to part four (the final installment) of a challenge
to your basic sales skills.
These
rules are designed to make you aware of knowledge gaps
in your sales skills, and reinforce what you know you
should be doing -- but might not be. You can gain maximum
benefit if you follow the ABC's...
A.
Evaluate yourself on each rule - Be honest -- this is
a self-evaluation, not a place to brag -- it's an opportunity
to get real with the most important person on earth
-- you! Put a number in the box that represents your
present skill level in each rule. 1=poor, 2=average,
3=good, 4=very good, 5=the greatest.
B.
If you're between good and poor (sometimes or rarely)
in any rule, make an action plan to get excellent.
C.
Do it.
78.
Take advantage of every second of your time...It's
all you've got.
79.
Schedule a sales call one minute after your sales meeting...Try
out what you just learned.
80.
Implement the Daily Dose formula...Reduce
what it takes to succeed to a daily dose. Do that amount
every day. Sounds simple, it is simple.
81.
Evaluate yourself every month...Your presentation,
your sales, your personal goal achievement, your education,
and your attitude.
82.
Do it down to the last detail...Too often salespeople
ignore details - and fail.
83.
Gain the ability to make effective decisions...Which
means taking risks. Don't be afraid to be wrong -- it
inhibits growth.
84.
The two acid sales questions...Is this in the best
interest of my customer? Is this in the best long-term
interest of my company? If yes, do it.
85.
Make it easy for anyone to do business with you...Fill
out the forms yourself.
86.
Do something non-business with a customer...A meal,
ball game, or theater tickets help turn customers into
business friends. People buy from friends.
87.
Get others business...A powerful relationship builder
and implied position of obligation. Help people build
their business, so you can earn yours.
88.
Don't keep score...Use every resource at your disposal
to help others...If you don't measure (he owes me one),
it will come back to you times ten.
89.
If it wouldn't make your mom proud, don't do it...Take
pride in yourself, your company and what you do. Be
an ambassador at all times.
90.
Don't force the sale...It usually turns out to be
a big hassle.
91.
Keep physically fit...It will improve your performance
by 20%.
92.
Get unsolicited referrals on a regular basis...Ask
yourself: Have I done what it takes so this person
will refer me to someone else?
93.
Do it passionately...Do it the best it's ever been
done. Give the best effort you have -- every day.
94.
Be memorable...In a creative way. In a positive
way. In a professional way. What will they say about
you when you leave? You are responsible for the memory
you leave.
95.
Resign your position as general manager of the universe...Before
you interfere with everyone else's problems, solve your
own first. People in tin houses shouldn't throw can-openers.
Butt out.
96.
Get great at everything you do...Be known as the
best.
97.
Speak in public...It will help you improve presentation
skills and position you as an expert. Join Toastmasters.
98.
Get involved in your community...Give back a portion
of what is provided to you.
99.
Find mentors and use them...If you have desire to
succeed, others will help you. Just earn the right to
ask.
100.
The best way to be learn to be successful is hang around
successful people...Hang around with the best salespeople
you know. Avoid people who are not.
101.
The biggest obstacle to your success is you...You
have been given a bag of cement and a bucket of water
-- You can either build a stepping stone or a stumbling
block. The choice is (and always has been) yours.
The
101.5 characteristic is the most important of them all
- Have Fun!...You will succeed far greater at something
you love to do. Doing something you enjoy will also
bring joy to others. Happiness and enthusiasm are contagious.
There's
a lot of salespeople who have read these last four issues
and said -- "Yeah, I know all that stuff." And to him
or her I say, "Yes, but are you doing it?" Following
the fundamental rules of selling will lead to sale success
faster than any high pressure technique. The surest
way to get great at sales? Get great at the basics.
I
hope all your appointments are one call closes -- that
lead to long term relationships.
Jeffrey
Gitomer is the author of The Sales Bible,
Knock Your Socks Off Selling and Customer
Satisfaction is Worthless; Customer Loyalty is Priceless.
To order Jeffrey's many books and/or audios and videos,
go to www.yoursuccessstore.com. (c)
1999 All Rights Reserved. |