Ever
wish you could tell one great story that when you finished,
prospects would say "Wow!" -- then buy your product?
You can. In fact you probably have several stories that
would take your sales presentation to the next level
-- from sales presentation to sales performance.
Paul
Homoly, business development entrepreneur and master
storyteller has developed a powerful and persuasive
sales breakthrough called StorySellingTM.
"StorySellingTM
blends the images and appeal of storytelling with the
logic and intention of selling," says Homoly. "You take
the benefits and features of your product and tell a
story about them. The value of telling a story is that
it projects images and appeal onto the critical selling
dialogues. The concept is simple but powerful - facts
and benefits are forgotten, but stories are retold."
What
stories are you telling your prospects that compel them
to buy?
You
may think you don't know great stories, let alone one
that would rock the prospect to his socks. Wrong. Everyone
has great stories within them. Your challenge is to
uncover them and then tell them with appeal and prospect
focus.
Here's
a six-step formula to help you discover (rediscover)
your great sales stories:
1.
Start a StorySellingTM
MasterMind group.
Three to five intelligent energetic people who'll participate
and urge the process on. It's best if they're all sales
people.
2.
One at a time, each of you tell about a customer from
a sale you made. Select those who had outstanding
success with your product or service. Use minimal written
notes or scripts - tell your stories from the heart.
(Record each story on audio cassette.)
3.
Be sure to include any trouble you had with the sale.
Any reluctance to purchase, previous bad experience,
etc. Great stories have highs and lows.
4.
As one person finishes, each of the listeners asks questions
about the sale. These questions represent information
your listeners wanted, but your story didn't answer.
You'll find these questions, when answered, enrich the
story. You'll also notice one story will remind the
group of other stories, each building on each other.
(Now is the time to take notes.)
5.
The listeners must also comment on the part of the story
that would have made them buy - the most compelling
part(s).
6.
After everyone's had their turn to tell and hear comments
about their sale, retell each sales story with the additions
inspired by your listeners' questions and their stories.
Record the second story and compare it to the first.
Discovering
your stories is a growth process. Let your stories evolve
into their final form. Don't set your expectations such
that you'll have great stories after one session. This
process will lead your group to creating stories that
illustrate each step in the sales process.
You
have a choice as you sell -- you can use the traditional
method of telling facts and benefits -- or you can tell
a story about their successful use. StorySellingTM
captures the imagination of the prospect from beginning
to end. Here are some examples of areas to tell stories
within the selling process:
•
GettingTheAppointmentStory
•
RapportStory
•
CredibilityStory
•
OvercomingTheOddsStory
•
SatisfiedUserStory
•
AmazingResultsAfterPurchaseStory
•
ObjectionStory
•
ClosingTheSaleStory
•
TestimonialStory
•
FollowupStory
•
ReferralStory
All
of us tell stories. The key in sales is to tell compelling,
relatable, true stories that capture the prospect's
interest, and create a buying atmosphere. This sales
strategy will separate you from your competition by
miles -- and orders.
Jeffrey
Gitomer is the author of The Sales Bible,
Knock Your Socks Off Selling and Customer
Satisfaction is Worthless; Customer Loyalty is Priceless.
To order Jeffrey's many books and/or audios and videos,
go to www.yoursuccessstore.com. (c)
1999 All Rights Reserved. |