When
patterns are broken, new worlds emerge.
- Tuli Kupferberg
Have
you ever been a conversation with someone and realized
that it was going nowhere? That the two of you were
simply NOT on the same page? It may not even be that
you are arguing -- in fact, you may be saying a similar
thing -- just using different semantics to prove your
point. Have you known that frustration? I know I have
and I find it to be draining.
I
have learned that most of the time when this situation
occurs it is crucial to pay attention to what is NOT
being said. Generally, it's what is missing from the
conversation that is the real issue. Beyond the spoken
words are the fears and insecurities that we often mask.
It's not that we are purposely trying to hide our true
feelings. It's just that we may not have the vocabulary
to say what we accurately want to convey. On the other
hand, we may have the vocabulary, but may be slower
to process what we truly feel. Either way, it makes
for an exasperating conversation.
To
be constructive, one wants to get to the source of the
other persons heart and not just deal with the spoken
words or symptoms. How do we do that?
The
single most effective tool that I use in these situations
is to listen intently and silently ask myself: what
is this person NOT telling me? Generally, it is a need
that can be uncovered.
Have
you ever had a disagreement with someone and the issue
wasn't even really what the conversation was about?
As an example, a client of mine, let's call her Sue,
argues with her husband, Jim, about money. Together
they make plenty of money, yet his spending habits are
much more extravagant than Sue's. They may argue about
the money he has spent on his "toys," but if Jim would
stop and ask, "What's NOT being said here?," he might
find that his wife has a high NEED for security and
when he spends the way he does, it makes Sue fearful
about the future.
On
the other hand, if Sue would ask the same question,
"What's NOT being said here?," she might discover than
Jim has a NEED to be accepted in his peer group and
having "toys" provides him with a way of participating
with a group, thus getting that need met.
Now,
understanding the unique needs of Jim and Sue, can you
imagine that their 'money' conversations might take
a new, fresh direction in the future? This new scenario
leaves a whole lot of room for compromise, doesn't it?
It's
always most effective if two people are in touch with
their needs and can communicate them as they come up.
We each have the responsibility of remembering that
the person we are in conversation with is probably not
a mind reader. It's wise of us to share openly if we
want to get our needs met and build healthy relations.
OK,
suppose you ask yourself, "What is NOT being said here?,"
and now you want to share what you think the real deal
is with the other person. How do we do that effectively?
It is essential that we do our own internal work and
come from a place of love.
The
two biggest blocks to someone receiving your message
are judgment and attachment. Anytime you judge someone,
you identify them as being separate of you from you
and, therefore, break your connection. By the same token,
when you have an attachment to the outcome (i.e., your
agenda), you put yourself ahead the other person, once
again breaking the connection. This is worth repeating
-- do your own internal work and come from a place of
love!
Establishing
an authentic two-way connection can be a complex process,
however, the rewards are great when one learns to uncover
the core need and communicate clearly with a pure heart.
Beth
Burns is a Professional Life Coach, partnering with motivated
people on their personal and professional goals. |