Once
you've set a goal for yourself as a leader - whether it is to create your
own enterprise, energize your organization, build a church, or excel in
sports - the challenge is to find good people to help you accomplish that
goal. Gathering a successful team of people is not only helpful,
it's necessary.
So
to guide you in this daunting task of picking the right people, I'm going
to share with you a four-part checklist.
Number
One: Check each candidate's history. Seek out available information
regarding the individual's qualifications to do the job. That's the most
obvious step.
Number
Two: Check the person's interest level. If they are interested, they
are probably a good prospect. Sometimes people can fake their interest,
but if you've been a leader for a while, you will be a capable judge of
whether somebody is merely pretending. Arrange face-to-face conversation,
and try to gauge his or her sincerity to the best of your ability. You
won't hit the bull's-eye every time, but you can get pretty good at spotting
what I call true interest.
Number
Three: Check the prospect's responses. A response tells you a lot about
someone's integrity, character, and skills. Listen for responses like these:
"You want me to get there that early?" "You want me to stay that late?"
"The break is only ten minutes?" "I'll have to work two evenings a week
and Saturdays?" You can't ignore these clues. A person's responses are
a good indication of his or her character and of how hard he or she will
work. Our attitudes reflect our inner selves, so even if we can fool others
for a while, eventually, our true selves will emerge.
And
Number Four: Check results. The name of the game is results. How else
can we effectively judge an individual's performance? The final judge must
be results.
There
are two types of results to look for. The first is activity results.
Specific results are a reflection of an individual's productivity. Sometimes
we don't ask for this type of result right away, but it's pretty easy to
check activity. If you work for a sales organization and you've asked your
new salesman, John, to make ten calls in the first week, it's simple to
check his results on Friday. You say, "John, how many calls did you make?"
John says, "Well . . ." and starts telling a story, making an excuse. You
respond, "John, I just need a number from one to ten." If his results that
first week are not good, it is a definite sign. You might try another week,
but if that lack of precise activity continues, you'll soon realize that
John isn't capable of becoming a member of your team.
The
second area you need to monitor is productivity. The ultimate test of a
quality team is measurable progress in a reasonable amount of time. And
here's one of the skills of leadership: be up front with your team as to
what you expect them to produce. Don't let the surprises come later.
When
you're following this four-part checklist, your instincts obviously play
a major role. And your instincts will improve every time you go through
the process. Remember, building a good team will be one of your most challenging
tasks as a leader. It will reap you multiple rewards for a long time to
come.
To
Your Success,
Jim
Rohn
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