"How
could he not have returned my call?" "Why did she say
that about me?" "I can't believe he'd bounce a check
- what a crook!" "That cabbie definitely overcharged
me - I was ripped off." "How irresponsible she is to
have forgotten our appointment." Have those words ever
left your lips (or sat angrily in your mind)? They have
mine.
Just
finished reading (more like devouring) another excellent
book. This one's entitled "The Other Side of the Story:
Giving People the Benefit of the Doubt" (http://www.artscroll.com).
It delves into an area with which I've always had trouble
- though making slow and continual improvement - and
that is finding a way to judge others favorably when
it clearly "appears" they have wronged me. Do you ever
struggle in that area? A lot of us do. And for a very
logical reason.
As
human beings, we tend to make decisions (both minor
and major) based on very limited information, and through
our own personal belief systems. Not to mention, if
something has happened before, it's easy to assume that
similar circumstances always lead to the same results...every
single time. But, in fact, they don't.
This
subject is so vital to living a joyous life and getting
along with others, that it covered more than 300 (very
highlighted and note-taken) pages in the above-mentioned
book. Right now, however, let's provide just one proof
regarding how we can know that not everyone appearing
to have wronged us has actually done so. Okay, so what
is this "proof"?
The
proof is that you and I, at one time or another, have
also been accused of doing something hurtful, inconsiderate,
or otherwise inappropriate when, in fact, we didn't!!
Or at least there were extenuating circumstances about
which that person could not have known. Isn't it an
awful feeling to be misjudged or wrongly accused? To
know a person might be harboring negative feelings towards
us for something we didn't actually do, although it
certainly did "appear" that way?
For
example, your good friends Mary and Tom are outraged
that you didn't invite them to the barbeque you recently
held at your home. Worse, they found out about it the
following week from another couple you did invite...whom
you don't know nearly as well! Mary and Tom wonder what
they ever did to you to deserve that snubbing? Too hurt
and disgusted to ask you, they carried a grudge until
two weeks later you called them to apologize...because
the invitation you mailed to them came back due to not
having enough postage. Yes, they feel terrible for ever
having doubted your friendship.
But
here's the kicker; for the past three weeks you've been
mad at them! Why? Because not only had they not accepted
your invitation to attend your barbeque - they didn't
even have the "courtesy" to RSVP as you requested of
those you invited!
Judging
others favorably is always a good idea. It allows us
to see the best in others, and to avoid very unnecessary
negative feelings as well.
By
the way, some possible answers from the first paragraph
of this article: "He did return your call, twice, but
your answering machine was broken." "She didn't say
that about you - her remark was taken out of context
by a 'friend' who just happened to overhear that part
of the conversation." "He had just closed that account,
and didn't realize you had still not cashed his check
(an error on his part, yes, but hardly crooked)." "The
cabbie didn't overcharge you - the previous one had
inadvertently undercharged you for the same distance,
or possibly there was a required surcharge on this one
you weren't aware of." "She didn't forget your appointment.
You forgot you were supposed to call first to confirm."
Have
an awesome WINNING WITHOUT INTIMIDATION week!
Bob
Burg
Bob
Burg is author of "Winning Without Intimidation"
and "Endless Referrals." To receive 20% off on Bob's
products visit www.YourSuccessStore.com
or call 877-929-0439. |