Every
day of our lives we are faced with decisions.
Whether in our business or personal lives, to make a
difference, Leaders need to develop the valuable skill
of productive profitable decision-making. Recent survey
of the Fortune 500 companies revealed that one of the
most important qualities Leaders look for when hiring
or promoting is a person's ability to make decisions.
How
do you rank in decision-making skills? When you're
under pressure, can you take the risk, make the decision,
and accept responsibility for the outcome? Or,
do you feel like the centipede that was told to put
his best foot forward? Going through the mental
and emotional gymnastics of committing yourself to the
task of deciding is not always easy. It can keep
you up all night, weighing the pros and cons. It can
take your energy and your attention from other important
things. It can be a difficult, stress filled time,
but getting caught in the trap of indecision is just
is bad. When you don't decide, time and circumstance
will decide for you.
One
of the most important steps a leader can make is preparing
to decide. This step gives you information, data,
and insight into the decision to be made. For
simple daily decisions a checklist can be done mentally
in just a few minutes. For major ones you'll need
paper, pencil and a quiet place to concentrate.
Eight
Key Questions:
1.
Is the objective of the decision clearly defined?
In
analyzing the alternatives and consequences of the decision,
your objectives must be as clear as possible or you
may be led astray.
2.
Who should make the decision?
Are
you really the person to be deciding? Or, is this
a decision you should delegate to someone else...even
a group of people?
3.
What time factors are involved?
Do
you have deadlines or time frames in which you must
work? Are they reasonable? The author Paul Moody,
in referring to the "time cost trade-off," explains
that the cost of gathering data increases with the time
spent. At some point it becomes too costly to
delay making the decision. You need to consider
this early in your preparations to deciding.
4.
Do you have enough information to make the decision?
Do
you need to enlist a specialist to give you further
facts? Some research might give you a better view
of both sides of the question or problem to which your
decision is targeted. Can you delegate part of
the information gathering process?
5.
Have you done a field force analysis?
Every
situation is controlled by forces (people, circumstances,
policies, etc.) acting upon it. What forces will
be acting in favor of your decision? What forces
will be acting against your decision? Identifying
the issue can help you better plan your course of action
to be taken once the decision is made.
6.
What risks are involved in this decision?
Are
you willing to accept the responsibility for the potential
payoffs or losses in terms of human relations, finances,
time, effort and commitment?
7.
Are you ready to implement?
Making
a decision before you are ready to act upon it is a
waste of time, energy and money. Be sure that
you have at least moderate resources ready to carry
out your action plan once the decision is made.
8.
How will you track the outcome of your decisions?
Feedback
is vital to your decision-making skills. In statistical
written form or by brainstorming with the people affected
by, or involved in, the decision. Feedback will enable
you to make better decisions in the future.
True
Test
There
are many times in life and in business when you don't
have the luxury of going through all these questions.
The situation is urgent and you must decide immediately.
Now comes the true test of the Leader. He or she
takes whenever information is available, reaches down
inside for a gut reaction, makes a mental jump and decides.
At times like this some kind of a decision is better
than none. Rarely are our decisions irrevocable.
If the wrong decision was made, it can be repaired or
corrected. But, if you want to make a difference,
not deciding is usually the worse decision of all.
To
learn more about Sheila Murray Bethel's audios,
books and speaking schedule, visit www.YourSuccessStore.com. © Copyright
Bethel Institute 2000 |