If
things look especially bleak right now, try to remember
that there is always a slump -- coming, going or here
and now. Slumps are a simple fact of life for
everyone who sells. They are an inevitable part
of the economic cycle, no matter how good you are, no
matter how hard you are working. Fortunately a
slump doesn't have to cost you time, anguish or money.
I
have trained over 100,000 salespeople in the last twenty
years. When I ask the high achievers what makes
them successful, one of their top answers is that they
understand slumps.
Seven
Sure-fire Steps to Slump-Breaking
All
slumps, even those initiated by global disasters, come
down to one thing: you and how you react.
Step
1: Stop.
After you've decided you're in a slump and identified
a possible source of trouble, your first step is to
do nothing. Stop. Break the circle.
Give yourself a little space. Relax, pamper yourself,
have some fun.
Step
2: Go back to basics. Next make a list of
your basic selling skills, the automatic things that
you are comfortable and happy doing. How can you
apply these basic skills to your current situation?
I love selling over the telephone -- telemarketing --
so I get out my client lead sheet, pick up the telephone,
and start calling. The pleasure and momentum usually
carries me right out of the slump. Don't try harder.
The more you push, the worse it will get. I know.
I've been there. Your goal is to ease up.
Get the pressure off by using the pleasurable basic
skills that make you feel like you're really accomplishing
something.
Step
3: Don't judge yourself. Even if some misguided
soul once persuaded you that self-harassment is essential
for success, firmly turn off any negative messages.
You don't need them right now! Perpetuating the
distress cycle is the worst thing you can do.
Instead do something positive.
*
Concentrate on some other parts of your life that are
going well. (That's why it is important to have
a life outside the office!)
*
Talk with a wise friend who can offer a more detached
overview of the situation, give you some perspective.
*
Gain more perspective through new knowledge -- read,
attend seminars, talk to new people with different viewpoints.
*
Stop criticizing. Be kind to yourself.
Step
4: Stop competing with others. Compete only
with yourself. Ask yourself, "How much better
can I be this week/month/year than I was the last one?"
Act systematically to build on what you already have
instead of reacting to what others are doing.
Step
5: Practice positive self-talk. All sales
people love to share war stories. It seems a harmless
enough pastime and you may even feel you are ridding
yourself of negativity with this litany of horrors.
But your subconscious mind hears your fish stories and
files them away for later playback. If you say
"I'm just no good. Terrible day. Terrible
product. Terrible company," your subconscious
mind says, "Well, it must be true."
Step
6: Don't make decisions. However tempting
it may be to try to break out of your vicious circle
by doing something wildly different, don't make any
major decisions when you are distressed. I've
learned over and over that when we are in a selling
slump our judgment is not always accurate.
Step
7: Go see some happy clients. This is a fun
one. Drop in on a customer who likes you.
Guess what they do? They say nice things to you;
"This is a great product. You made things better
for me." There you were, doubting yourself, doubting
your company, doubting your product. Then you
hear someone else saying good things and your subconscious
mind says, "Well, maybe I'm not so bad."
When
you've broken out of your own stress-depression cycle,
you are ready to assess the facts and fallacies of what's
really happening. If a shifting market or economic
downturn has triggered a real industry-wide or national
slump, you are now in a powerful position, ready to
counsel your clients and guide your company through
the crisis. You have conquered the selling slump.
To
learn more about Sheila Murray Bethel's audios,
books and speaking schedule, visit www.YourSuccessStore.com. © Copyright
Bethel Institute 2000 |